Cancellations will be honored on the following basis:

79-21 business days -- 100% refund minus $50 administrative fee

20 business days or less -- No Refund **

* "Day of Cancellation" is the day the cancellation is received, by telephone or in writing, by the ABA.  It is calculated based on ABA business days remaining before the National Institute presentation for which registered.

** No refund will be made for cancellations received after this time (March 26, 2009); written confirmation of refund requests must be received within 14 days following the National Institute presentaion. 

Substitute registrants are welcome.  Please contact Karen Case at 202.662.8641. 

Written confirmation of your registration will be e-mailed to you upon receipt.  Please bring it with you to the National Institute as proof of registration.  If you do not receive the confirmation notice prior to the program, please call the ABA (202-662-8641) to confirm that your registration was received and that the National Institute is being held as scheduled.